Privacy Policy

www.flashme.io

FlashMe Privacy Pledge

Our goal is to help people who wear and use our products to easily share information in all kind of situation including social, business and medical context. Our products and services provide instant access to data previously entered by the owner of our product, through our setup page and our library of modules/applications (see our terms of use). As we build these tools, we are committed to the principles of respecting your privacy, keeping your data safe, and letting you decide how your information is used and shared. This is our Privacy Pledge::

We will only collect data that is useful to improving FlashMe products, services and your experience.
We will be transparent about our data practices and will explain them in clear language.

We will never sell your data, and will only share personally identifiable data when you direct us to (or under the circumstances outlined in our Privacy Policy).
We will always take the security of your data seriously.

To learn more about the data we collect, how that data is used, and the ways it can be shared both by us and by you, please read our Privacy Policy below. Or, if you have any questions, contact us at contact@flashme.io.

FlashMe Privacy Policy

Last update July 31, 2015

FlashMe designs products and tools that provide instant access to data previously entered by the owner. This Privacy Policy applies to our bracelets, necklaces, pet tags, pins, stickers (“Devices”), our websites located at www.flashme.io, www.memento.com, www.livstick.com, (individually a “Site” and collectively “Sites”), the FlashMe Connect software (“Software”) and FlashMe mobile applications (each an “App” and collectively the “Apps”). The Devices, Sites, Software and Apps are collectively referred to in this Policy as the “FlashMe Service,” and by proceeding to use the FlashMe Service you consent that we may process the data that we collect from you in accordance with this Privacy Policy.
Because we’re always looking for new and innovative ways to help you share information, this policy may change over time, but any future changes will not affect data that was collected under a previous version of this policy. If any modifications substantially change your rights, we will send an email summarizing the changes to the address associated with your FlashMe account and provide notice on the Site.

And remember, we’re here to help. If something in this policy does not make sense or if you have any questions, please contact us at contact@flashme.io.

What Data Does FlashMe Collect?

When You Activate a Device

When activating a FlashMe Device, you will be asked to download the FlashMe App or install Software or enter information about yourself. We use this information to personalize your FlashMe product. Depending upon the specific Device and module you use, it can collect different data.

When You Create a FlashMe Account

If you want to access data collected by your Device, you must create a FlashMe account. When you create a FlashMe account, we ask for some personal information, including your email address. Your email address will be your FlashMe account user name, which you will use to log-into your account. We do not display your email address to other users. Instead, others will see the name or nickname you enter in your profile settings.

When You Add Information to Your Account

You can customize your FlashMe experience by adding other types of information to your account. Whenever you add this type of data, we collect it and store it in your FlashMe account.

When You Visit Our Sites

FlashMe collects industry standard data from everyone who visits our Sites— even if you don’t have a FlashMe account. This includes log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, and the IP address you used to access pages on the Site. We use this type of information to provide you with an experience that’s relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly. We also collect data from cookies.

When You Make Purchases From a Store

We do not view or store your credit card information. This is handled by our third-party payment processor. We store your shipping address so we can process your order through our fulfillment partner. If you are logged into your FlashMe account when you purchase something on our Site, we associate that order with your FlashMe account.

When You Contact Us For Help

Whenever you contact FlashMe for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the FlashMe Service. If you contact us when you are already logged in to your account, the web form automatically pre-fills this information, so you don’t have to type it manually. You can also contact FlashMe on public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these channels.

When You Activate Location Features

The FlashMe Service includes features that require the collection of specific location data, including: GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We only collect this type of data when you activate a location feature, such as run mapping. We stop collecting this type of data when you deactivate the feature. We store this information in your FlashMe account. If you are using a mapping feature, we will send your location information to our mapping service provider so they can display your location on a map. They are contractually prevented from sharing or using this data for any other purpose.

Information From Other Sources

We do not collect any information about you from other sources outside of your interaction with the FlashMe Service.

How We Use Your Data

FlashMe uses your data to provide you with the best experience possible, to help you make the most of your product.

What Data May be Shared With Third Parties?

First and foremost: We don’t sell any data that could identify you. We only share data about you when it is necessary to provide the FlashMe Service, when the data is de-identified and aggregated, or when you direct us to share it.

Data That Could Identify You

Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:

With companies that are contractually engaged in providing us with services, such as order fulfillment, email management and credit card

processing. These companies are obligated by contract to safeguard any PII they receive from us.
If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service or Terms of Sale, to protect the security or integrity of the FlashMe Service, and/or to protect the rights, property, or safety of FlashMe, its employees, users, or others. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.

We may disclose or transfer your PII in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company will receive your PII and the promises in this Privacy Policy will apply to your data as transferred to the new entity.

Data That Does Not Identify You (De-identified Data)

FlashMe may share or sell aggregated, de-identified data that does not identify you, with partners and the public in a variety of ways. When we provide this information, we perform appropriate procedures so that the data does not identify you and we contractually prohibit recipients of the data from re-identifying it back to you.

Data that You Direct Us to Share

You can direct us to share data with other parties. For example, you might authorize us to link your FlashMe account with a third-party app; send status updates to your Facebook or Twitter account. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy. You can revoke your consent to share with the third party at any time in your FlashMe account settings.

Other Ways You Might Share Your Data

FlashMe Social Tools

FlashMe provides many ways for you to share data with other FlashMe users. When you interact with others in these ways, you will be displaying your data based upon the visibility settings in your FlashMe account settings. Always check specific policies associated with any Challenge to understand what data will be visible to other participants.

Community Posts

To post to FlashMe community message boards, you’ll be asked to create a community username that’s separate from your FlashMe profile name. This community username will be posted next to any comments you publish on

community message boards. Other information, like a profile photo that you’ve added to your FlashMe account will also be visible on message boards, depending on your FlashMe account settings.

Contests and Giveaways

FlashMe may offer opportunities to participate in contests, giveaways and other promotions. Any data you submit in connection with these activities will be treated in accordance with this Privacy Policy, unless the rules for those offers note otherwise.

Surveys

FlashMe may also ask you to participate in surveys (processed by FlashMe or third parties) that help us understand your use of the FlashMe Service. Any PII you provide to FlashMe (or supplied by you or FlashMe to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this policy.

How Long We Save Your Data

We store your PII for as long as you maintain a FlashMe account.

How To Edit or Modify Data

Data that you provide to FlashMe through the Site can be modified from your setup page or FlashMe account preferences. If you remove data from your FlashMe account, it will no longer appear to you or others who use the FlashMe Service. Backups of that data will remain associated with your FlashMe account and in our archive servers.

How To Deactivate Your FlashMe Account

You can deactivate your FlashMe account by contacting Customer Support.

When you do, data that can identify you will be removed from the FlashMe Service, including but not limited to your email, name, photo(s), friends list and links to sites such as Facebook and Twitter. Backup copies of this data will be removed from our server based upon an automated schedule, which means it may persist in our archive for a short period. FlashMe may continue to use your de-identified data after you deactivate your account.

FlashMe’s Policies For Children

FlashMe is not directed at persons under the age of 5. We do not knowingly collect any PII from children under 5. If you are aware of a user under the age of 13 using FlashMe, please contact us at contact@Flashme.io.

Can I Opt-out Of Receiving FlashMe Emails?

Of course! You can opt-out of receiving notifications, contests, giveaways, surveys and promotional emails by unsubscribing via the “Unsubscribe” link in any FlashMe email. Opting-out of these emails will not end transmission of important service-related emails that are necessary to your use of the FlashMe Service.

How Does FlashMe Keep My Data Safe?

FlashMe uses a combination of technical and administrative security controls to maintain the security of your data. If you have a security-related concern, please contact Customer Support.

How Does FlashMe Handle Data From International Visitors?

The FlashMe Service is hosted and operated entirely in France and is subject to French law. Any personal information that you provide to FlashMe is being transferred to FlashMe for use in territories where you may be present, and will be hosted on French based servers. You consent to the transfer of your personal information to France. If you are accessing the FlashMe Service from outside France, please be advised that French law may not offer the same privacy protections as the law of your jurisdiction.

FlashMe complies with the EU Safe Harbor Framework regarding the collection, use and retention of personal information from European Union member countries and Switzerland. FlashMe has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. In compliance with the Safe Harbor Principles, FlashMe commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss citizens with inquiries or complaints regarding this privacy policy should first contact support.

COOKIE POLICY

We are generally a healthy bunch, but some FlashMe employees like to eat cookies. In addition, we use cookies and other technologies like pixel tags and web beacons to improve the functionality of the FlashMe Service.

Technologies We Use

Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the FlashMe Service you’ve visited so we can figure out which promotions you may like to see or to alert you to software compatibility issues.

Web beacons and pixel tags are images embedded in a webpage or email for the purpose of measuring and analyzing usage and activity. FlashMe, or third

party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality.
Social media tools, like widgets and plug-ins, are used so you can share information from FlashMe on other sites such Facebook and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on our Sites, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by FlashMe’s Privacy Policy. We also use the Facebook and Twitter pixel tags to help us understand how effective our marketing is on those sites.

Contact Us

Please contact us if you have any questions about these Terms. MEEMENTO / Flash Me.

13 Bis Avenue de la Motte-Picquet
75007 Paris
France
contact@flashme.io